HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for M-Series SN3800M
HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10 Plus
HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour (for 24TB capacity upgrade kit) - 5 years - on-site - 24x7 - response time: 4 h - for P/N: BB960A, BB960AR
HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour (for 24TB storage array) - 5 years - on-site - 24x7 - response time: 4 h - for P/N: BB954A
HPE Pointnext Tech Care Critical Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797738-B21, 797739-B21, 797739R-B21, 797740-B21, 797740-B22, 797740R-B21
HPE Pointnext Tech Care Critical Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 871599R-B21, 871943R-B21, 871945R-B21, 871946R-B21, Q8T40A, Q8T41A, Q8T42A, Q9F14A
HPE Pointnext Tech Care Basic Service - Technical support - for HPE SimpliVity 325 Gen10 Plus v2 Software - 4.6 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h